{"id":837,"date":"2024-05-24T16:35:33","date_gmt":"2024-05-24T14:35:33","guid":{"rendered":"https:\/\/www.vous.sncf-connect.com\/blog\/?p=837"},"modified":"2024-05-24T16:35:35","modified_gmt":"2024-05-24T14:35:35","slug":"des-nouveaux-modes-de-reservation-ce-que-nous-imaginons-a-la-suite-de-vos-retours","status":"publish","type":"post","link":"https:\/\/www.vous.sncf-connect.com\/blog\/des-nouveaux-modes-de-reservation-ce-que-nous-imaginons-a-la-suite-de-vos-retours\/","title":{"rendered":"Des nouveaux modes de r\u00e9servation\u00a0: ce que nous imaginons \u00e0 la suite de vos retours"},"content":{"rendered":"\n

Plut\u00f4t adeptes des bornes, des guichets, ou fans de la r\u00e9servation en ligne ?<\/strong><\/h3>\n\n\n\n

Nous souhaitons rendre nos offres accessibles \u00e0 tous et faciliter votre quotidien.<\/p>\n\n\n\n

En janvier, nous vous avons propos\u00e9 un sondage pour comprendre vos habitudes de r\u00e9servation actuelles et \u00e9valuer votre app\u00e9tence pour d\u2019autres modes de r\u00e9servation physique en dehors des gares.<\/p>\n\n\n\n

Vos retours en quelques chiffres :<\/strong><\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Et si vous souhaitez en savoir plus, \u00e7a se passe ici<\/a>.<\/p>\n\n\n\n

Et si maintenant vous d\u00e9couvriez les prochaines actions\/\u00e9tapes ?<\/strong><\/h3>\n\n\n\n

Suite \u00e0 vos retours sur le sondage, nous avons constat\u00e9 qu’il existe une cat\u00e9gorie d’utilisateurs ayant besoin d\u2019une assistance lors de la r\u00e9servation<\/strong>, rencontrant des difficult\u00e9s, notamment lorsque les gares de proximit\u00e9 ferment.<\/p>\n\n\n\n

Vos nombreuses r\u00e9ponses nous ont permis d’identifier que ces bornes autonomes propos\u00e9es en proximit\u00e9, en dehors des gares ne correspondent pas \u00e0 certains de vos besoins \u00e9ventuels – notamment en termes d’assistance.<\/p>\n\n\n\n

Nos \u00e9quipes continuent \u00e0 travailler sur ce projet afin de vous proposer une solution de r\u00e9servation qui corresponde \u00e0 vos attentes.<\/p>\n","protected":false},"excerpt":{"rendered":"

Plut\u00f4t adeptes des bornes, des guichets, ou fans de la r\u00e9servation en ligne ? Nous souhaitons rendre nos offres accessibles \u00e0 tous et faciliter votre quotidien. En janvier, nous vous avons propos\u00e9 un sondage pour comprendre vos habitudes de r\u00e9servation actuelles et \u00e9valuer votre app\u00e9tence pour d\u2019autres modes de r\u00e9servation physique en dehors des gares. Vos retours en quelques chiffres : Et si vous souhaitez en savoir plus, \u00e7a se passe ici. Et si maintenant vous d\u00e9couvriez les prochaines actions\/\u00e9tapes…<\/p>\n

Lire la suite Lire la suite<\/span><\/a><\/p>\n","protected":false},"author":14,"featured_media":839,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-837","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-co-construction"],"yoast_head":"\nDes nouveaux modes de r\u00e9servation\u00a0: ce que nous imaginons \u00e0 la suite de vos retours - Articles<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vous.sncf-connect.com\/blog\/des-nouveaux-modes-de-reservation-ce-que-nous-imaginons-a-la-suite-de-vos-retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Des nouveaux modes de r\u00e9servation\u00a0: ce que nous imaginons \u00e0 la suite de vos retours\" \/>\n<meta property=\"og:description\" content=\"Plut\u00f4t adeptes des bornes, des guichets, ou fans de la r\u00e9servation en ligne ? 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