{"id":1409,"date":"2025-12-12T11:13:45","date_gmt":"2025-12-12T10:13:45","guid":{"rendered":"https:\/\/www.vous.sncf-connect.com\/blog\/?p=1409"},"modified":"2025-12-12T11:17:33","modified_gmt":"2025-12-12T10:17:33","slug":"les-etudes-sur-le-renouvellement-des-abonnements-ter","status":"publish","type":"post","link":"https:\/\/www.vous.sncf-connect.com\/blog\/les-etudes-sur-le-renouvellement-des-abonnements-ter\/","title":{"rendered":"Ce que vous nous avez appris sur le renouvellement des abonnements TER"},"content":{"rendered":"\n

Ce qu\u2019il faut retenir de notre \u00e9tude sur les abonnements TER<\/strong><\/h2>\n\n\n\n

Un grand merci \u00e0 toutes celles et ceux qui ont particip\u00e9 \u00e0 cette \u00e9tude !<\/mark><\/strong><\/p>\n\n\n\n

Du 24 octobre au 7 novembre 2025<\/strong>, nous avons eu le plaisir d\u2019\u00e9changer avec 11 d’entre vous<\/strong> afin de mieux comprendre vos perceptions, vos besoins et vos attentes concernant le renouvellement d\u2019abonnements TER sur SNCF Connect<\/strong>.<\/p>\n\n\n\n

Vos retours ont \u00e9t\u00e9 soigneusement analys\u00e9s et transmis aux \u00e9quipes concern\u00e9es<\/strong>. Ils constituent une base pr\u00e9cieuse pour am\u00e9liorer votre exp\u00e9rience au quotidien.<\/p>\n\n\n\n

Et maintenant ?<\/strong><\/h4>\n\n\n\n

En attendant de pouvoir vous pr\u00e9senter les premi\u00e8res avanc\u00e9es rendues possibles gr\u00e2ce \u00e0 vos contributions<\/strong>, nous avons le plaisir de vous partager aujourd\u2019hui les enseignements cl\u00e9s issus de cette \u00e9tude<\/strong>.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Et vous, qu\u2019en pensez-vous ?<\/strong>
<\/mark>Partagez vos id\u00e9es et vos suggestions en commentaire ou directement sur la communaut\u00e9 Connect & Vous<\/a><\/strong><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Ce qu\u2019il faut retenir de notre \u00e9tude sur les abonnements TER Un grand merci \u00e0 toutes celles et ceux qui ont particip\u00e9 \u00e0 cette \u00e9tude ! Du 24 octobre au 7 novembre 2025, nous avons eu le plaisir d\u2019\u00e9changer avec 11 d’entre vous afin de mieux comprendre vos perceptions, vos besoins et vos attentes concernant le renouvellement d\u2019abonnements TER sur SNCF Connect. Vos retours ont \u00e9t\u00e9 soigneusement analys\u00e9s et transmis aux \u00e9quipes concern\u00e9es. Ils constituent une base pr\u00e9cieuse pour am\u00e9liorer…<\/p>\n

Lire la suite Lire la suite<\/span><\/a><\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-1409","post","type-post","status-publish","format-standard","hentry","category-co-construction"],"yoast_head":"\nCe que vous nous avez appris sur le renouvellement des abonnements TER - Articles<\/title>\n<meta name=\"description\" content=\"R\u00e9sultats de notre \u00e9tude sur le renouvellement des abonnements TER avec SNCF Connect : vos avis comptent et contribuent \u00e0 am\u00e9liorer votre exp\u00e9rience !\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.vous.sncf-connect.com\/blog\/les-etudes-sur-le-renouvellement-des-abonnements-ter\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ce que vous nous avez appris sur le renouvellement des abonnements TER\" \/>\n<meta property=\"og:description\" content=\"R\u00e9sultats de notre \u00e9tude sur le renouvellement des abonnements TER avec SNCF Connect : vos avis comptent et contribuent \u00e0 am\u00e9liorer votre exp\u00e9rience !\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.vous.sncf-connect.com\/blog\/les-etudes-sur-le-renouvellement-des-abonnements-ter\/\" \/>\n<meta property=\"og:site_name\" content=\"Articles\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-12T10:13:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-12T10:17:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.vous.sncf-connect.com\/blog\/wp-content\/uploads\/2025\/12\/Infographie-abonnements-TER-1-683x1024.png\" \/>\n<meta name=\"author\" content=\"Clara\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Clara\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.vous.sncf-connect.com\/blog\/les-etudes-sur-le-renouvellement-des-abonnements-ter\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.vous.sncf-connect.com\/blog\/les-etudes-sur-le-renouvellement-des-abonnements-ter\/\"},\"author\":{\"name\":\"Clara\",\"@id\":\"https:\/\/www.vous.sncf-connect.com\/blog\/#\/schema\/person\/800ba633c685d6973e1868f12fe8dcd3\"},\"headline\":\"Ce que vous nous avez appris sur le renouvellement des abonnements TER\",\"datePublished\":\"2025-12-12T10:13:45+00:00\",\"dateModified\":\"2025-12-12T10:17:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.vous.sncf-connect.com\/blog\/les-etudes-sur-le-renouvellement-des-abonnements-ter\/\"},\"wordCount\":156,\"publisher\":{\"@id\":\"https:\/\/www.vous.sncf-connect.com\/blog\/#organization\"},\"articleSection\":[\"Co-construction\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.vous.sncf-connect.com\/blog\/les-etudes-sur-le-renouvellement-des-abonnements-ter\/\",\"url\":\"https:\/\/www.vous.sncf-connect.com\/blog\/les-etudes-sur-le-renouvellement-des-abonnements-ter\/\",\"name\":\"Ce que vous nous avez appris sur le renouvellement des abonnements TER - 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